Diagnose from the work order first, buy a replacement only when the requested repair needs it, then reassemble and pack the complete device.
Use the work order to decide whether ReStory needs a spare part. The official description separates cleaning, restoration, faulty-part replacement, and reassembly. A dirty component is not automatically a failed component, and buying inventory before reading the request can turn a simple cleaning job into an unnecessary expense.
Start from the customer request
Open the order and list the required actions before disassembling the device. If the job asks for cleaning, begin with cleaning and inspection. If it identifies a faulty component or the current diagnosis shows that replacement is required, record the exact part before opening the in-game browser.
Keep removed parts organized and do not discard a component merely because a replacement exists. The game’s published loop includes both in-person customers and online orders, but the same completion rule applies: every requested action must be finished, the device must be completely reassembled, and the finished item must be packed for collection or delivery.
Use the browser after diagnosis
The official Steam page describes a Y2K-era browser used to hunt for spare parts. Search from the diagnosed device and component, compare the available listing with the part you removed, and confirm that the order addresses the current repair. This page does not claim a universal cheapest supplier, delivery time, or profit margin because those values are not published in the official sources and may vary by job.
If an order still will not complete after replacement, return to the first-day repair loop. Check for an uncompleted cleaning step, a loose or missing panel, a component not seated in its original position, or a device that has not been packed.
A low-risk order sequence
- Read and restate the requested repair.
- Disassemble only far enough to reach the relevant area.
- Clean and inspect before assuming failure.
- Record the exact replacement need.
- Order through the in-game browser.
- Install the part, reassemble every layer, verify the task list, and pack the device.
This sequence protects cash and makes troubleshooting easier because every purchase is tied to a diagnosed need rather than speculative stock.
Sources
QUICK ANSWERS
Questions players ask next
Where do you buy spare parts in ReStory?
The official game description confirms that the shop's Y2K-style in-game web browser is used to hunt for spare parts.
Should I replace every dirty part in ReStory?
No universal replacement rule is published. Read the requested task, clean and inspect first, and replace a component only when the current job or diagnosis requires it.