Aniimo Cross-Progression — Link Accounts and Match Server Regions

FIRST CHECK

Before the first console login, match the existing character's server and link the intended Aniimo Pass; skipping the popup creates a separate account that cannot later link to that existing game account.

To continue an existing Aniimo character on console, match that character's server to the console account first, then link the existing Aniimo Pass in the first-login popup. Do not skip the popup. The official FAQ says skipping it creates a new Aniimo Pass for the platform account, which can no longer link to the existing game account.

The safe linking sequence

1. On the current device, confirm the existing character's Aniimo Pass and server: America, Europe, or APAC.
2. For PS5, verify that the PSN account's registered country maps to the same server. A US PSN account maps to Aniimo-America.
3. Start Aniimo on a PSN or Microsoft account that has never logged into Aniimo.
4. In the first-login popup, choose the existing-account path and enter the intended Aniimo Pass email.
5. Confirm the familiar character and server before claiming mail, spending currency, or creating new progress.
6. If the expected character is absent, stop. Do not create another character in an attempt to force a merge.

Use the correct branch

1. 01Confirm the existing characterRecord its Aniimo Pass and America, Europe, or APAC server.
2. 02PC storefront branchSteam can use the first prompt or the later in-game Email Link page.
3. 03PS5 branchMatch the character server to the PSN account region before first login.
4. 04Xbox branchUse the first Microsoft-account popup to link the existing Aniimo Pass.
5. 05Verify before claimingConfirm the character and inventory before spending or opening platform mail.
6. 06missing characterStop and escalateIf the character is missing, contact official support without sending credentials.

Confirm the existing character→PC storefront branchConfirm the existing character→PS5 branchConfirm the existing character→Xbox branchPC storefront branch→Verify before claimingPS5 branch→Verify before claimingXbox branch→Verify before claimingVerify before claiming→missing characterStop and escalate

Read the route as text

1. Confirm the existing characterRecord its Aniimo Pass and America, Europe, or APAC server.
2. PC storefront branchSteam can use the first prompt or the later in-game Email Link page.
3. PS5 branchMatch the character server to the PSN account region before first login.
4. Xbox branchUse the first Microsoft-account popup to link the existing Aniimo Pass.
5. Verify before claimingConfirm the character and inventory before spending or opening platform mail.
6. Stop and escalateIf the character is missing, contact official support without sending credentials.

You are moving between PC storefronts

Steam prompts for an Aniimo Pass link. The official FAQ says Steam users who skip that step can link later through the in-game Email Link page. That later-link route is documented for Steam; do not assume it overrides the stricter first-login console rule.

You are adding PS5

PS5 automatically assigns the Aniimo server from the PSN account's registered region. The official mapping places the United States, Canada, Mexico, and listed Central and South American countries on Aniimo-America. A character on Europe or APAC does not transfer into America merely because the same email is used.

If the PSN region and character server do not match, stop before linking. Aniimo currently provides no cross-server progress transfer.

You are adding Xbox

Use a Microsoft account that has not previously logged into Aniimo, then link the existing Aniimo Pass in the first popup. Xbox Play Anywhere describes the Microsoft ecosystem route; it does not replace the Aniimo Pass or same-server requirement.

You are preparing for mobile

The official launch notice says PC and mobile share data. Use the same Aniimo account and server on September 23. Do not create a second mobile identity merely because the expected character does not appear; first confirm the login and server.

What shares—and what does not

If the wrong account was created

Stop spending and stop creating additional progress. Record the platform, platform account ID, Aniimo server, character name, and approximate first-login time. Contact official support and explain whether the first-link popup was skipped or completed with the wrong Aniimo Pass. Do not send a password, one-time code, QR login, or payment to anyone offering an unofficial merge.

The official wording does not promise that support can undo every skipped or incorrect link. Treat recovery as an escalation, not a guaranteed self-service unlink.

Sources & evidenceOpen the references used for this page

• Official preload, account, and server FAQ
• Official PC and console launch notice
• Aniimo on PlayStation
• Aniimo on Xbox